Interviews, workflow analysis, constraints, success metrics. We learn how the work actually happens before we touch it.
022–4 weeks
Shape
Product definition, information architecture, key flows, MVP scope, a prototype in users’ hands, and a decision on which platforms the product lives on, and in what order.
03
Design
Interface, interaction and a design system (tokens, components, documentation), validated with users as it forms, and built to hold across every platform in scope.
04
Build
Spec-driven engineering. Every feature starts as a written specification and implementation plan; code is reviewed against it and verified before it merges. Privacy engineering throughout.
05
Ship & run
Launch, monitoring, measurement, iteration. Stay on as a product partnership, or hand over cleanly with documentation.
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