Services

Everything it takes to ship a product.

Each engagement moves through strategy, design and build. Sometimes all three, sometimes one. Below is the full list.

Strategy

Discovery & user research: interviews, contextual inquiry, workflow analysis, usability testing
Product & UX audit: an honest, senior read of an existing product
Product definition & MVP scope: what to build first, and what not to
Service design & blueprints: the product across every touchpoint and role
Roadmaps & prioritisation
Product ownership: requirement specifications, user stories, acceptance criteria
Privacy, compliance & AI governance review: GDPR, the EU AI Act, data minimisation, human-in-the-loop

UX architecture & information architecture
Interaction design: screen, in-car HMI, voice, TV and mobile
Interface design
Multi-platform design systems & governance: tokens, components, documentation, lifecycle management across platforms and regions
Prototyping & validation
Data visualisation & analytics interfaces
Onboarding, conversion & retention flows
Accessibility
Brand application: identity carried through product, site and collateral

Web applications: React, Next.js, TypeScript
Mobile & multi-platform front-ends: scoped to the platforms the product lives on
Browser extensions
Back-end & data: PostgreSQL, APIs, job queues, real-time updates
AI-native features: assistants, agents, retrieval, model integration and ML services, designed to be interpretable and compliant
Payments & subscriptions
Privacy engineering: encryption, PII handling, audit logging, data-subject tooling
Hosting, monitoring & maintenance: EU-hosted by default

Where we’ve designed, and design for. One product, however many screens.

Web: responsive and progressive web applications
iOS & Android: native and cross-platform
TV, set-top & streaming devices: ten-foot interfaces, remote-first navigation
In-car multimedia & HMI: safety, glanceability and automotive standards; concurrent platform lifecycles
Voice assistants: dialogue design, error handling and edge cases for interfaces that can’t show a spinner
Wearables & connected hardware: device, firmware and app designed as one experience, through certification and manufacture
Browser extensions: companion surfaces inside the tools people already use

Product sprint. Two to four weeks. Definition, research, scope and key screens. The fastest way to know what to build, and whether to.
Design & build. A scoped engagement from definition to a shipped product. One team, one process, one accountable lead.
Product partnership. Ongoing design and engineering for a product that keeps evolving. Monthly cadence, standing priorities, no re-onboarding.
Embedded lead. A principal designer or product lead inside your team for a defined period, when the gap is leadership rather than hands.

Engagements are scoped in writing after an initial conversation, and led by a principal from first call to release.